Frequently Asked Questions (FAQ)

Frequently Asked Questions (FAQ)

Service and videos

Service and videos

What is the value of this service?
If you are planning a new strategy for your business or just want a second opinion on your website, my independent position allows me to evaluate your designs with a fresh perspective. My mission is to improve your design, not simply judge it.

Who will be testing my website?
My name is João Piedade, I'm a Senior Product Designer and founder of Roast my UX. I'll be the person reviewing your website. You can check my work experience and previous projects here:

Who has access to my review?
We only share the review with you. Although the Youtube video is private you can share it with your colleagues by sending them the video URL.

When will I see my video?
You can expect to receive your video within 7 days after the payment has been confirmed.

What guidelines do you follow in each UX Review?
Depending on the scope that you specify in your request we select the most appropriate activities to perform during the video recording.

Here are some examples:

  • Competitive Analysis
  • Review user flows
  • Check for misused user interface elements
  • Make sure animations and transitions are appropriate for the type of content
  • Point out any copy that may be confusing
  • Review the speed and waiting time of your page
  • Responsiveness of your website in multiple devices
  • Look for any errors and error highlights when there's a form to submit content
  • Review your use of images and icons
  • Evaluate micro-interactions: anything related to sending feedback to the user after an action
  • Review the hierarchy of fonts and colors
  • Suggest an AB Test plan to meet your goal

How long is the video?
Each video can run up to 1 hour, depending on what you want me to review.


Pricing and payment

When do I pay for the UX Review?
The payment is done before the review. After submitting your request you will receive an e-mail with more details, including a payment URL. The review process starts after we successfully confirm your payment. 

How do I pay for a UX Review?
A payment URL will be provided in an e-mail after I receive your request. 

What is the currency of the payment?
Our payment provider will charge your card in US Dollars.

How much am I saving by using Roast my UX?
UX Consultancy agencies may charge multiple times more than the price I'm asking.

What is included in the price?
The pricing already includes taxes and my hourly-fee. You won't pay for anything else, it's a fixed price.

What is not included in the price?
I won't write reports nor implement the recommendations given to you. The video output is the only asset you'll receive and it includes everything you would normally read in a report.